Transport & shipping

Safe delivery, door to door.

Interested in a puppy but live too far to drive down? We arrange same-day or next-day delivery straight to your home. Most US deliveries arrive within 2–8 hours, Canada within 10 hours, and international within 48 hours. You'll get a tracking number to follow the journey.

Shipping process

1

Details collected

We collect your delivery details and confirm your chosen puppy.

2

Handoff to carrier

We take your puppy to the pet delivery service.

3

Registration & fee

We register the shipment and pay the delivery fee.

4

Tracking number

You receive a tracking number to follow shipping progress.

5

Puppy delivered

Your puppy arrives within 24 hours.

6

Welcome home

A new family member — we recommend a vet check to confirm.

Delivery requirements

If you decide to have a puppy shipped to you, we'll need:

  1. 1Full name (must match your ID — you'll show it on pickup)
  2. 2State & city
  3. 3Zip code
  4. 4Email address
  5. 5Phone contact

International delivery

International customers, contact us for a quote. We'll need:

  1. 1Full name (matching your ID)
  2. 2Full name of a backup pickup person
  3. 3Physical address (not a PO Box)
  4. 4Two phone numbers where you can be reached
  5. 5Name of your county
  6. 6Names of the 2 closest airports
  7. 7The puppy's name

Refund policy

Shipping is safe and comfortable — every airline that transports live animals has strict procedures to make sure your puppy arrives in good health. If you have any issue upon arrival or pickup, call or email us right away. We offer a 30-day refund guarantee.